About the Role
TikTok Shop Sorting Center is dedicated to maximizing sorting efficiency and standardizing operations across our national distribution network, ensuring every parcel moves faster and reaches customers sooner.
As an Logistics Operations Associate, you'll work alongside an experienced Onsite Manager to gain hands-on exposure to frontline operations across inbound receiving, sorting, outbound shipping, and transportation coordination.
We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
What You'll Gain
- Direct mentorship from a Onsite Manager, with exposure to real operational decisions
- Cross-functional rotation across inbound, sorting, outbound, and transportation coordination to build an end-to-end view of the business
- Hands-on data experience working with real throughput, UPH, and service-level metrics to learn data-driven decision-making
- A clear growth path — top performers can advance to Team Lead / Onsite Manager
Key Responsibilities
- Support the Onsite Manager in coordinating daily warehouse operations, including inbound receiving, inventory movement, picking, packing, putaway, and outbound shipping
- Help ensure operational processes follow SOPs, quality standards, and safety requirements
- Assist in tracking daily performance metrics (throughput, productivity/UPH, service levels), learning to identify issues and propose improvements
- Support basic staffing and labor allocation planning, and learn how resources are adjusted based on volume fluctuations
- Help identify operational bottlenecks (e.g., inventory congestion, workflow delays) and follow up on resolution
- Maintain regular communication with warehouse, transportation, and line-haul teams to support smooth end-to-end execution
- Assist with frontline team coaching and training, learning the basics of team motivation and performance management
- Support daily execution of 5S practices and workplace safety compliance
Minimum Qualifications
- Individuals who are completing or have recently completed a Bachelor's degree in Logistics/Supply Chain Management, Operations Research, Industrial Engineering, Business Administration, Marketing, or a related discipline.
- Strong logical thinking and data sensitivity; comfortable with basic tools like Excel
- High sense of ownership and execution; willing to work on-site and adapt to shift-based schedules (early/late shifts)
- Good communication and collaboration skills in a fast-paced, diverse team environment
- Ability to stay composed and solution-oriented during peak periods
Preferred Qualifications
- Leadership or team management experience through student organizations, clubs, or sports teams
- Internship experience in warehousing, logistics, supply chain, or retail/FMCG
- Familiarity with basic warehouse operations metrics (e.g., UPH, inventory turnover) through coursework, projects, or competitions
- Basic understanding of Lean/Six Sigma or process improvement methodologies
