Luxury Resale Category Management Project Intern (TikTok Shop - Operation)

About the Team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

You've seen the virality and impact of #TikTokMadeMeBuyIt. Come join the team that is helping scale that phenomenon, and pioneer Content & Creator commerce in the US. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the leading, on-trend commerce platform of choice for brands, creators, and shoppers. We are an entrepreneurial team, passionate about shaping the future of shopping.

The TikTok Shop US Operations team is committed to delivering high-quality products together with a unique customer experience through TikTok. As part of the Luxury Resale category, you will support the growth of an exciting and fast-evolving business, helping merchants succeed through category strategy, livestream strategy, merchant operations, and data-driven execution.

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests.

Applications are reviewed on a rolling basis, so we encourage you to apply early.

Responsibilities

• Assess the differential impact of platform policies on different merchant groups and their opportunities for economic participation.
• Participate in the implementation and optimization of merchant governance policies and compliance mechanisms.
• Analyze digital governance and policy adaptation issues for cross-border merchants. - Conduct merchant case analysis and policy implementation analysis.
• Support the operation and tiered management of core merchants.
• Conduct merchant performance and governance effectiveness analysis.
• Develop industry insights and standardized processes.

Minimum Qualifications

• Currently pursuing an Undergraduate/Master degree, preferably in Business, Marketing, E-commerce, or related fields.
• Strong interest in e-commerce, and creator economy.
• Excellent problem-solving and communication skills; comfortable working with cross-functional teams.
• Proven skills of learning ability, execution ability and stress resistance, as well as strong communication and coordination, resource integration ability and project management ability.

Preferred Qualifications

• Internship or full-time experience in an e-commerce business, having a solid understanding of the industry landscape.
• Interest in luxury resale, fashion, handbags, watches, jewelry, collectibles, or related categories is preferred.
• Proficiency in Excel / Google Sheets and experience in business analysis or operational reporting is preferred.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy