Software Engineer 1

Job Summary

Build high-quality, innovative and fully performing software in compliance with coding standards and technical design. Design, modify, develop, write and implement software programming applications. Support and/or install software applications. Participate in the testing process through test review and analysis, test witnessing and certification of software.

Key Responsibilities

Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle; Document and demonstrate solutions; Develops flow charts, layouts and documentation Determine feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions; Understand business needs and know how to create the tools to manage them Prepare and install solutions by determining and designing system specifications, standards and programming Participate in educational opportunities; read professional publications; maintain personal networks; participate in professional organizations Provide information by collecting, analyzing, and summarizing development and issues while protecting IT assets by keeping information confidential; Improve applications by conducting systems analysis recommending changes Define applications and their interfaces, allocate responsibilities to applications, understand solution deployment, and communicate requirements for interactions with solution context, define Nonfunctional Requirements (NFRs) Understands multiple architectures and how to apply architecture to solutions; understands programming and testing standards; understands industry standards for traditional and agile development

College Job type : Exempt Entry Level Full Time

Subfunction : N/A

Degree level : Masters

Educational Program : Computer Sciences

Start date : September 2026

Job Skill Requirements:

• Develop, configure, test, deploy, and support solutions on the ServiceNow platform.
• Build and enhance ServiceNow components such as forms, record producers, Flow Designer flows, business rules, client scripts, UI policies, notifications, reports, dashboards, and integrations.
• Support ServiceNow capabilities used across Business Service Delivery, including HR, Finance, Legal, and other enterprise functions.
• Translate business requirements and user stories into scalable, secure, and maintainable ServiceNow solutions.
• Troubleshoot platform defects, production incidents, access issues, integration failures, and data-related problems.
• Participate in ServiceNow upgrades, regression testing, release activities, code reviews, and production validation.
• Develop and support integrations using REST APIs, SOAP services, IntegrationHub, middleware, web services, and file-based interfaces.
• Support the technical administration and integration of Qualtrics and related Experience Management capabilities.
• Assist with Qualtrics integrations, dashboards, and platform troubleshooting.
• Support enterprise Translation Services technologies.
• Assist with integrations involving translation service providers, enterprise applications, APIs, file exchanges, and content-management platforms.
• Create and maintain technical documentation, test evidence, deployment instructions, support procedures, and knowledge articles.
• Identify opportunities to improve user experience, increase automation, simplify processes, and reduce manual effort.
• Collaborate with product managers, business analysts, architects, cybersecurity teams, developers, vendors, and business stakeholders in a global Agile environment.

Required Work Location

Onsite with Flexibility

U.S. Early Careers Eligibility Requirements:

Exempt Entry Level: Designed for external candidates within 2 years of completing their highest level of degree (Bachelor, Master, PhD, MBA, or JD) from an accredited U.S. college/university, and currently reside within the continental U.S.

International Student Eligibility (U.S. based roles): F-1 visa students must have approved Curricular Practical Training (CPT) or Occupational Practical Training (OPT) before their Early Career assignment begin. CPT/OPT must relate to their degree and be authorized by their university. Students are responsible for securing this approval through their school’s international office.