Ecommerce, Creative & Production, Assistant

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:

• Curiosity : We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration : Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment : We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

Job Title: Ecommerce, Creative & Production, Assistant

A little bit about our team:

WMX, Warner Music Group's culture-driving merchandise, creative content, and artist services division, is a global full-service team that offers creative direction, production services, and support for WMG licensed artists and labels. As the Retail Art Director, you will step into a brand-new, highly strategic role designed to grow and develop our retail business strategy as a whole. You will act as the vital creative bridge on our team, working directly with our Creative Directors to align on artistic vision, while collaborating hand-in-hand with our Retail Sales team to build bespoke presentations for global retail partners. Your work will directly impact how our entire artist roster breaks into major retail spaces, transforming creative concepts into massive commercial realities.

Your role:

As the Assistant to the SVP, Global Ecommerce, SVP, Production & VP Creative Director, you’ll be the connecting force keeping our leadership, clients, and physical studio space perfectly on track. You’ll split your time managing calendars, coordinating client meetings and design sessions, planning team events, and maintaining our physical showroom. This role is fast-paced, highly collaborative, and deeply plugged into music, design, and commerce. At WMG, you get a front-row seat to how the industry's best artist merchandise and branding worlds are built from scratch.

Here you’ll get to:

• You will manage extremely active, fluid calendars and personal meeting schedules for leadership, prioritizing time-sensitive requests and anticipating conflicts.
• You will coordinate and schedule internal design sessions, cross-functional team check-ins, and vital meetings with external clients and artist managers.
• You will plan, organize, and execute internal events, team-building activities, and collaborative workshops for the broader creative department.
• You will oversee, organize, and maintain the aesthetic and functional setup of our physical creative studio space and artist merchandise showroom.
• You will serve as the primary administrative point of contact and communication bridge for all internal teams, design studios, and external production vendors.
• You will assist with digital asset management, including retrieving, organizing, and distributing art files, tech packs, and approvals to keep workflows scalable.
• You will handle sample management, tracking physical apparel and product prototypes from the factory floors straight to the showroom and design tables.
• You will arrange complex travel plans, detailed itineraries, and accommodations for production site visits or industry events.
• You will process and track expense reports, invoices, and basic vendor paperwork in a timely manner

About you

• You have a minimum of 3 years of experience as an assistant or high-level coordinator supporting senior leadership, preferably within a creative agency, fashion brand, production house, or music environment.
• You have exceptional organizational and time-management skills, with a proven ability to multitask, protect executives' time, and maintain a pristine physical environment like a showroom or studio space.
• You have flawless written and verbal communication skills, with a professional, approachable, and trustworthy demeanor when dealing with high-profile clients, vendors, and stakeholders.
• You enjoy working in a highly collaborative, hands-on environment and are equally excited about the art of creative storytelling and the puzzle of physical production execution.
• You are passionate about music, merchandise, and pop culture, and you possess a strong desire to keep the team's operations organized so we can scale our business.

We’d love it if you also had:

• You have proficiency in digital workspace and project management tools like Google Workspace, Airtable, Excel, Asana, or Monday.com
• You have a basic understanding of apparel production specifications, tech packs, or retail manufacturing workflows.
• You have experience formatting visual presentations or pitch decks using Keynote, PowerPoint, or Google Slides.

About us

The Ecommerce, Creative and Production teams at WMX are hands-on, super fun, and highly collaborative group of creatives who live and breathe artist branding. As industry pioneers, we don't just make merch; we build complete product worlds that bring an artist's vision to life. Our team operates under a simple but powerful motto: Play, discover, develop. We are a deeply passionate collective dedicated to pushing creative boundaries every single day, and we can’t wait to see what you’ll bring to the table.

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

Love this job and want to apply?

Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG. We love it here, and think you will, too.

This position requires a minimum of 4 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships. #LI-Onsite

Salary Range: $26.00 to $35.00 Hourly

Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Warner Music Group is an Equal Opportunity Employer.

Links to relevant documents:

2026 Benefits At A Glance final.pdf

EVerify Participation Poster.pdf

Right To Work .pdf